Grant permission to access the Microphone<\/h3>\n
After you have run the app at least once, verify that the software has permissions to access the microphone.<\/p>\n
Microphone permissions on macOS<\/h4>\n
On macOS, go to System Settings \/ Privacy & Security<\/strong>, then select “Microphone<\/strong>” on the left column, and verify that “VoceVista Video” or “VoceVista Video Pro” are checked:<\/p>\n On Windows 11, go to Settings \/ Privacy & security \/ App permissions \/ Microphone<\/strong>, and verify that VoceVista Video (or Overtone Analyzer) is allowed to access the microphone:<\/p>\n <\/p>\n Still on the Options Window, select the entry “Recording” on the left side, and verify that the correct input device is selected. Now close the window and press the red “Record” button on the toolbar and make some noises into your microphone. Does the program appear to record something? If yes, can you hear your recording if you play it back?<\/p>\n If recording doesn’t start, check again that the the microphone permissions are granted. Then try out different settings on the Recording Settings page (such as different input devices, sampling rates, and channel formats (mono or stereo).<\/p>\n Please ensure that you are using the latest firmware and drivers for your audio interface. Those are usually available on the manufacturers website of your device.<\/p>\n If you are running VoceVista on a PC with Windows (not a Mac with macOS), you can try enabling DirectSound input. That will sometimes fix input issues on some machines. To do that, run VoceVista, and then click on the menu\u00a0Tools \/ Settings<\/strong>. Then click on\u00a0Advanced Settings<\/strong>, and find\u00a0Audio Performance \/ Enable DirectSound input<\/strong>: After you have tried to record and play back something, please click on the menu “Help \/ Send Support Request” and send us a short note. This will send us the log file from your session and give us feedback and potential error messages.<\/p>\n","protected":false},"excerpt":{"rendered":" Troubleshooting Audio Input The most common problems with audio input are those: The app doesn’t have permission to access the microphone. Grant permissions in your system settings as explained below. The wrong input device or has been selected. Try a different input device on the Recording Settings. The input format doesn’t work with your device. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":30,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1204","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/pages\/1204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/comments?post=1204"}],"version-history":[{"count":31,"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/pages\/1204\/revisions"}],"predecessor-version":[{"id":2209,"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/pages\/1204\/revisions\/2209"}],"up":[{"embeddable":true,"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/pages\/30"}],"wp:attachment":[{"href":"https:\/\/www.vocevista.com\/en\/wp-json\/wp\/v2\/media?parent=1204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/www.vocevista.com\/en\/wp-content\/uploads\/sites\/5\/2025\/11\/macOS_mic_permissions.avif\")
<\/p>\nMicrophone permissions on Windows<\/h4>\n
![\"Screenshot](\"https:\/\/www.vocevista.com\/en\/wp-content\/uploads\/sites\/5\/2025\/11\/Win11_Audio_Permissions.avif\")
<\/p>\nTest Recording and Playback<\/h3>\n
Update drivers<\/h3>\n
Try DirectSound Input<\/h3>\n
\n![\"Enabling](\"https:\/\/www.vocevista.com\/en\/wp-content\/uploads\/sites\/5\/2025\/11\/DirectsoundInput.avif\")
\nEnable this setting, and then click on Recording Settings<\/strong> on the left. There, click on the\u00a0Input Device<\/strong> field, and select your input device with the “DirectSound” prefix:
\n![\"Select](\"https:\/\/www.vocevista.com\/en\/wp-content\/uploads\/sites\/5\/2025\/11\/DirectsoundInput2.avif\")
\nWith that, try making a new recording. If that still didn’t fix it, please send us a Support Request.<\/p>\nSubmit Feedback<\/h3>\n